Larry began his Supermarket career in 1969. Starting as a bagger/cashier he was promoted to store manager, district manager, director of operations and vice president of operations for such companies as A&P, Pantry Pride Stores of South Florida, Fisher Foods of Cleveland, Ohio, and Metro Markets of Dayton, Ohio. Larry has also owned and operated his own stores.
For the last 25 years, Larry has been the leading researcher into the causes and cures of retail shrink in supermarkets and convenience stores and a clear leader in developing store operations excellence best practices.
Larry may be best known as the founder, president, and creator of Shrink Trax, the industry’s premier software program for cashier theft prevention & productivity improvement, The Total Store Manager and Customer Service Excellence programs and the ProfitTrax Program for Store Operations Excellence.
He’s also the Director of the National Supermarket Research Group, co-author of the “Cornel University Manager’s Guide to Loss Prevention Best Practices”, author of 3 books, countless special HOW-TO reports and over 60 published articles on loss prevention and store operations control.
Larry’s Best Practices have been taught to over 18,000 store managers…and have been implemented in more than 900 companies in 6 countries.
Today, Larry is president of Smart Retail Solutions where he and his team have created the first business intelligence software program with embedded best practice improvement triggers guaranteed to reduce shrink and OOS, reduce labor costs, and grow sales and profit.
Whiteboard Sessions
Monday, September 25, 2017
Controlling Store Out of Stocks
According to Coca-Cola Research, out of stocks run 8-11% in Supermarkets costing retailers 2-3% sales erosion every year. In this session, Larry Miller will facilitate an open discussion and idea exchange, on how to control store out of stocks that hurt store sales and shopper loyalty.
In the Session participates will discuss and learn:
- Understanding and managing your Fortune 500 of out of stocks
- Why lost sales from your Fortune 500 actually cost your 118%.
- Best practices to grow sales and reduce shrink associated with reducing your store out of stocks
- What are retailers doing to reduce out of stocks?
- To technology or not to technology?
Join this session, exchange ideas and learn what store operators and manufacturers can do to reduce out of stocks to grow sales and improve the grocery shopper experience.
Loss Prevention Executive Summit
Monday, September 25, 2017
What Happen’s When Fresh Isn’t Fresh?
When it comes to growing sales and profit, FRESH is key. And, research shows that the greatest sales growth and customer loyalty come from running excellent perishable departments. This will be key in winning the sales battles with Amazon and Walmart and others.
Challenge: Fresh accounts for nearly 65% of your store (profit) shrink and there is an Inseparable Link between shrink loss and sales. So, what to do to grow profitable sales is a vital imperative. Every executive in operations and loss prevention must gain a Fresh View On Fresh. Here’s how…
In this session, participants will learn:
- The Top 7 Causes of Fresh Shrink and how to avoid them
- The Vital Role of Inventory Control (Keys to Profitability)
- The Top 5 Operational Best Practices for Fresh shrink prevention?
- Are your shrink prevention efforts and resources smartly focused?
- The 6 Profit Drivers to reduce Fresh Shrink 15% in under 90 days.
- So, if your Fresh shrink is higher than you want it to be, there is a good chance that this session is just the place to start.
