The host hotel for the 2017 CGA Strategic Conference is the Renaissance Palm Springs Hotel, which is directly adjacent and connected to the Palm Springs Convention Center. Located in scenic Palm Springs California at the foot of the San Jacinto Mountains, the resort offers a uniquely upscale experience including spacious guest rooms, cosmopolitan spa and is just a short walk to downtown Palm Springs. The Hilton Palm Springs and Courtyard Palm Springs will serve as secondary hotel options and are both walking distance to the convention center.
Host Hotel
Renaissance Palm Springs
$170.00 per night plus tax
Alternate Hotels
Hilton Palm Springs
$159.00 per night plus tax
Courtyard Palm Springs
$154.00 per night plus tax
Deadline
All reservations must be received by end of day on September 1, 2017, to guarantee availability and conference rates. After this date, reservations will be made based on availability and hotels may charge higher rates. After September 8, 2017, new reservations should be made directly with the hotels. The Renaissance Palm Springs Hotel (760-322-6000); Hilton Palm Springs (760-318-8536) or Courtyard Palm Springs (760-322-6100).
Four Ways to Book Your Hotel Reservations
| BOOKING OPTIONS | |
|---|---|
| Online | Reserve online HERE |
| Phone | Orchid Events Customer Care Center: Toll-Free - 800-989-4006 or International Calls - 801-214-7277 Agents available 6:00 a.m. to 5:00 p.m. PST, Monday through Friday |
| Print the Hotel Registration Form or Room Block Request Form (for groups of 10 or more) and fax or mail to Orchid Event Solutions. | |
| Fax: | Fax completed forms to (801) 355-0250 (do not mail after faxing) |
| Mail: | Orchid Event Solutions 175 S. West Temple, Suite 140 Salt Lake City, Utah 84101 |
Deposit
All reservation requests must be accompanied by a credit card guarantee or check equaling the amount of one night’s room and tax for each room reserved. Your credit card will not be charged during this initial stage and will be held as a guarantee only.
Acknowledgement
Orchid Event Solutions will send reservation acknowledgments within 24 hours if booked online or by telephone; fax and mail acknowledgments will be sent within 72 hours of receipt. If you do not receive your acknowledgment in this time frame, contact Orchid Event Solutions. You will not receive a written confirmation from the hotel.
Cancellations/Changes/Refunds
Reservations canceled after September 1, 2017, and prior to 24 hours before arrival date will be subject to a $25 cancellation fee for each room canceled, charged by Orchid Event Solutions. Deposit of one night’s room and tax will be forfeited entirely if cancellation occurs within 24 hours of arrival date.
Through September 18, 2017, send requests for changes and cancellations in writing to Orchid Event Solutions via email or fax to (801) 355-0250. After September 18, contact hotels directly to make changes and cancellations.
Questions or Special Requests?
For questions or special requests, please contact Orchid Event Solutions at (800) 989-4006 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time, Monday through Friday or e-mail questions, cancellations, or changes to your reservation to help@orchideventsolutions.com. Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.
Hotel Suites
If you are interested in booking a hotel suite, please email help@orchideventsolutions.com. There is a limited number available at a discounted rate for CGA attendees.
Requests are subject to approval from CGA Show Management. It is our policy that Conference attendees are not allowed to sponsor any functions that conflict with a scheduled Conference event. This applies to events held in hotel suites, meeting rooms and at any outside location.
IMPORTANT HOUSING MESSAGE
Orchid Event Solutions, CGA’s only Official Housing Company is coordinating hotel reservations for the conference. When you book your room with Orchid Event Solutions you will receive the following benefits:
- Email acknowledgment of your hotel assignment
- Reduced and discounted rates at official meeting hotels
- Complimentary access to the internet in your guest room
- Complimentary shuttle service from hotels to the Convention Center
- Protection in the event the hotel has oversold guest rooms
- And much more!
Warning: Beware of Housing Poachers
There is a possibility that you may receive a fax, e-mail transmission or phone call that offers you cut rate housing for the CGA Strategic Conference. The intent is to convince you that the offer is made on behalf of the California Grocers Association or the CGA Strategic Conference. This is not the case. Many associations and show organizers have become the unwitting victims of these room block poachers who secure attendee company names to solicit business. DON’T BE MISLED. These companies are NOT representatives of the California Grocers Association.
